Marie Pulumbarit: Life in Hospitality and Giving Back

by Tony Agudo

Marie Beltran Pulumbarit is a name synonymous with excellence in the Philippine hospitality industry. Her career, spanning decades, is a testament to passion, perseverance, and innovation. From humble beginnings to her current role as Director of Sales and Marketing at Forest Crest Nature Hotel and Resort, Marie’s journey is a testament to dedication, adaptability, and an unwavering commitment to service.

A Fortuitous Entry into Hospitality

Initially pursuing medical technology, Marie soon discovered her true passion lay elsewhere. A secretarial course led her to a position in a chemical sales company, but a friend’s invitation to assist at a resort’s Manila sales office changed her trajectory. What began as a temporary role evolved into a lifelong career as her organizational skills and dedication propelled her rapid rise in sales and marketing.

Climbing the Ranks in Hospitality

Marie honed her expertise in renowned establishments such as Hotel Pontefino, Mount Malarayat Golf and Country Club, and Club Balai Isabel. Her strategic acumen was further

recognized when she became Director of Sales and Marketing at Best Western Plus Antel Hotel and A. Venue Suites, where she led global marketing campaigns for four years. Now, at Forest Crest Nature Hotel and Resort, she creates immersive experiences that blend luxury with nature.

Leadership During the Pandemic

Marie’s leadership was crucial during the COVID-19 crisis. When the Department of Tourism sought assistance in housing repatriates, she made the bold decision to open Forest Crest, accommodating 800 returning overseas workers over two months. This initiative not only provided shelter but also ensured the resort’s survival. Beyond hospitality, she diversified her ventures, launching Manderang Tamu Kapampangan Grill and Restaurant in Taguig, a water station, and securing a contract to provide meals to COVID-positive patients in quarantine facilities.

A Philosophy of Service Excellence

At the heart of Marie’s success is her unwavering belief in passion and relationships. For her, guest satisfaction goes beyond luxurious accommodations—it’s about making guests feel genuinely cared for. She instills in her team the importance of heartfelt service, ensuring that even in properties with older facilities, guests leave with lasting positive impressions.

Giving Back: A Commitment to Community

Marie’s impact extends beyond hotels and restaurants; she is a dedicated advocate for community service.. Her philanthropic efforts include providing financial assistance for medical needs, supporting local scholars, and organizing community outreach programs.

A natural leader, she has spearheaded numerous initiatives in Taguig, particularly for children. From Easter egg hunts to Halloween and Christmas celebrations, she has brought joy to thousands, reinforcing the importance of community engagement. Her hands-on approach, coupled with her ability to mobilize resources, has positioned her as a key figure in local charitable efforts.

Hard Work and Compassion

Marie Pulumbarit’s journey from an uncertain career path to becoming a seasoned leader in hospitality is truly inspiring. Her story underscores the power of resilience, continuous learning, and a deep-seated commitment to service—both in the hospitality industry and in the community.

Makeup By: Noel Flores Hairstyled By: Fely Son Assisted By: Ja Aquino